GDPR Policy

Effective Date: 07/10/2024

At MaraDiam (“we,” “our,” or “us”), we respect your privacy and are committed to complying with the General Data Protection Regulation (GDPR). This GDPR Policy explains how we collect, use, store, and protect your personal data when you visit our website https://maradiam.com (the “Website”).

1. Legal Basis for Processing Personal Data

We process your personal data in accordance with the following legal bases under GDPR:

  • Consent – When you provide consent for specific data processing activities.
  • Contractual Necessity – When processing is necessary to fulfill a contract with you.
  • Legal Obligation – When processing is required to comply with legal obligations.
  • Legitimate Interests – When processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.

2. Personal Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, email address, phone number.
  • Transaction Data: Payment details (processed securely by third-party providers), order history.
  • Technical Data: IP address, browser type, operating system, and usage patterns.
  • Marketing & Communications Data: Preferences for receiving marketing from us.

3. How We Use Your Data

We use your personal data to:

  • Process orders and transactions.
  • Provide customer support.
  • Improve our Website and services.
  • Send marketing communications (with your consent).
  • Prevent fraud and ensure security.
  • Comply with legal obligations.

4. Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this policy. When data is no longer required, we securely delete or anonymize it.

5. Your GDPR Rights

Under GDPR, you have the following rights:

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing – Request limitation on how your data is processed.
  • Right to Data Portability – Receive your data in a structured format and transfer it to another provider.
  • Right to Object – Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent – Withdraw consent at any time without affecting prior processing.
  • Right to Lodge a Complaint – File a complaint with your local Data Protection Authority if you believe your rights have been violated.

To exercise your rights, contact us at [Insert Contact Email].

6. Data Security & Protection

We implement appropriate security measures to protect your personal data, including encryption, secure servers, and access controls. However, no system is completely secure, and we encourage users to take precautions with their personal information.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

8. Automated Decision-Making & Profiling

We do not engage in automated decision-making that significantly affects you. If this changes, we will update this policy accordingly.

9. Updates to This Policy

We may update this GDPR Policy from time to time. The latest version will always be available on this page. Continued use of the Website after changes signifies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this GDPR Policy, please click on the link to contact us.